Return Policy

RETURNS

Holiday Return Policy - All orders placed through the month of November and December will be eligible for return until January 15th. Everything purchased after December 31st will fall under our standard 14 day return policy. All regular priced items placed with the use of a discount code are eligible for return, however final sale items are nonrefundable.

 

If you are not satisfied with your order, please return within 14 days of delivery. Returns must be unworn and unwashed. 

 

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at covingtonandcoclothing@gmail.com.

Exchanges (if applicable)
If you need to exchange an item, send us an email at covingtonandcoclothing@gmail.com.

Shipping
To return your product, please mail to: 19464 Raasio Rd. Michigan US 49930

You will be responsible for paying for your own shipping costs for returning your item. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Questions? Email us at covingtonandcoclothing@gmail.com